Santa at the Strand Lismore 2026 — Terms and Conditions

The TWC (Together We Can) Community Group welcomes you to Santa at the Strand. The following are the Terms and Conditions that govern the purchase of your ticket and your visit. By accepting these Terms and Conditions, you expressly agree to be bound by them.

Important Notice

You must travel to this event via free shuttle bus from the car park at the entrance to Lismore Castle. Please arrive in the car park 30 minutes before your allocated time slot. We cannot accommodate late arrivals.

On street parking will not be permitted at the event location unless we have received pre notification of any additional mobility requirements.

Please allow approximately 90 minutes to enjoy the full Santa at the Strand experience.

Purchase Policy

You will receive a confirmation email after booking. Please have this with you on arrival, as THIS IS YOUR TICKET (printed or electronic). Admittance will not be permitted without this ticket. Regrettably, tickets cannot be posted.

When you arrive at the carpark, please present your ticket to the nearest carpark attendant who will coordinate your free shuttle bus journey to the Strand.

Walk In is an option subject to availability and a €15 entry fee. Access to the Strand will only be permitted via free shuttle bus from the designated car parks. Should you wish to join the experience as a Walk In, please go to one of the designated car parks where you will be facilitated by one of our attendants.

For queries about a purchase that you have made, please email santaatthestrandlismore@gmail.com or use the 'Contact Us' form on the Booking page.

Tickets

Tickets are issued subject to the acceptance of these Terms and Conditions. Ticket holders are responsible for holding and presenting their ticket(s). The information on this ticket must be checked in advance of your arrival. Any changes that need to be made to your booking can be done by clicking the 'View Online' option at the top of your original booking notification e-mail.

The ticket office will provide the Walk In tickets. Please note Walk In attendees are not permitted to access Santa Claus.

The TWC Community Group reserve the right to refuse entry.

Cancellations

Tickets can be cancelled or refunded up to two weeks (14 days) prior to the start of the event on November 26th. If you need to change your booking time, you will need to amend your booking online up to two weeks (14 days) before the start of the event.

Santa at the Strand is an outdoor event in the woodlands of Lismore. If there is a possibility of bad weather, Santa at the Strand will continue to operate and refunds will not be given. In the event that there is extreme weather conditions and the event site must close, we will endeavour to run the event at a later date and refunds will not be given.

Young Persons

For safety reasons, children must always be accompanied by a responsible adult. Children must be supervised and under control at all times.

Unaccompanied minors under the age of 16 will not be permitted to enter the event.

Health & Safety

All patrons must adhere to health and safety signage and announcements delivered over the PA system.

As this is an outdoor woodland event, please note that is essential that appropriate clothing and footwear is worn.

The TWC Community Group will not accept responsibility for lost, stolen or damaged personal property. There will be a lost and found area in our control tent.

Photography / Videography

The unauthorized use of photographic equipment to record children other than those under your own guardianship is strictly prohibited.

Inappropriate Behaviour

We, the TWC Community Group, reserve the right to request that patrons leave the premises if their behaviour or language is deemed to be unsuitable or inappropriate.

There is a strict 'No Smoking Policy' in place at this event.

Animal Welfare

For the overall wellbeing of the animals, feeding and petting the animals is prohibited.